Benefits Specialist

  • Activity Sector : Pulp and Paper
  • Job Type : Full Time
  • City : Montréal


The Benefits Specialist acts as a consultant within the Total Rewards team and independently supports multiple benefits programs (Canada and U.S.) and their distribution to all employees, supports divisional administrators, participates in disability management for complex cases, takes charge of training new administrators and participates in harmonizing practices.

The Benefits Specialist reports to the Manager, Benefits. The Specialist works closely with the Benefits Coordinator and Human Resources business partners.


  • Ensure compliance of pension and group insurance administration.
  • Conduct regular follow-ups with various service providers.
  • Implement and ensure a data audit process.
  • Take charge of implementing any changes required following renewal of collective agreements (modifications to insurance policies, pension plans and systems).
  • Provide instructions and ensure configuration of benefits elements in payroll systems.
  • Prepare various files for analysis (data verification, impact analysis of changes to various plans).
  • Actively participate in all employee benefit communications (promotional campaigns, employee information, etc.).
  • Actively participate in all employee benefit communications (promotional campaign, employee information, etc.).
  • Actively participate in process documentation, continuous improvement and change management.
  • Prepare monthly group insurance invoices, forward to accounting departments and reconcile payments.
  • Follow up with the insurer on the proactive management of disability files and, for complex cases, work with business partners and divisional Human Resources to resolve files.
  • Take charge of changes related to annual renewals (planning, communication, implementation, premium changes), including systems testing.
  • Validate and approve payments of life insurance claims and death benefits.
  • Prepare and coordinate filing of government forms.
  • Monitor pension contributions and update payment instructions.
  • Prepare and reconcile pension plan financial reports.
  • Act as coordinator of pension committees: Prepare material, draft minutes, coordinate and participate in meetings, communicate with pension committee members, prepare quarterly activity reports.


  • Bachelor's degree in Administration, Accounting or Human Resources management
  • Minimum of three (3) to five (5) years' experience in the administration, communication and continuous improvement of benefits programs
  • Demonstrated experience in large and/or multi-company environments, in benefits program management process review, disability management and HR/payroll harmonization.
  • Solid knowledge of group insurance principles and defined benefit and defined contribution pension plans
  • U.S. experience in group insurance, 401K and U.S. practices, etc. (an asset)
  • Oral and written bilingualism in French and English is essential
  • Strong computer skills (Word, advanced Excel, PowerPoint and Outlook)
  • Ability to work effectively in a high-volume environment and meet established deadlines
  • Strong ability to work independently
  • Strong analytical skills and ability to identify solutions
  • Problem-solving skills
  • Organized, reliable, thorough and detail-oriented
  • Ability to work in a team, manage priorities
  • Oral and written communication skills, customer service orientation, good interpersonal skills
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