Contract Administrator – Internal Sales

  • Secteur d'activité : Manufacturier
  • Type d'emploi : Permanent - Temps plein
  • Ville : Vaudreuil-Soulanges


Reporting to the Customer Service Manager, the Contract Administrator is responsible for responding to customer needs by providing technical information, quotations, or bids. He/she is also responsible for processing orders according to contract specifications. He/she is an important element for the company and for customer retention.


  • Respond to price and delivery requests in a timely manner.
  • Clarify customer needs and be able to communicate technical information to facilitate product selection.
  • Ensure that prices submitted to customers are accurate.
  • Take the necessary steps to ship the product and notify the customer. Obtain transportation rates, ensuring that the best rates are obtained.
  • Produce packing slips, invoices, proforma invoices, certificates of origin, etc. as required.
  • Purchase certain reserve or contract-specific items as required.
  • Transmit any information deemed pertinent to the external representative in its territory.


  • 1 to 2 years of customer service experience in a technical field. A diploma in a technical field may compensate for experience (e.g. construction, building mechanics, design, etc.)
  • Spoken and written bilingualism (French and English)
  • Proficiency in MS Office environment (Word, Excel, Outlook)
  • Customer service and teamwork orientation
  • Ability to manage priorities and organize workload
  • Available to work hours compatible with Western time zone
  • Knowledge or experience in the piping and/or electrical systems industry, an asset
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