• Secteur d'activité : Aéronautique
• Type d'emploi :Temps plein
• Ville : Montréal

SUMMARY :

Generate increased revenues for the branch through customer sales. Key contributions include: maintaining and developing customer relationships to ensure future sales: introduce new products and service solutions to all customers; demonstrate distinct customer skills to build loyalty customers to build loyalty; open and develop new accounts.

RESPONSIBILITIES :

• Ensures that customer relationships are positive and deep within all accounts, and that customers know the branch manager and customer service staff
• Assumes responsibility for year-on-year revenue growth by developing product lines with existing customers
• Carries out sourcing activities to find a suitable supplier to meet customers'
• Understands and represents the 12 main product categories and presents them to customers
• Targets potential customers on a limited basis and makes sales calls to this effect
• Seeks out new customers
• Creates documentation for and conducts sales presentations for customers
• Respects customer agreements
• Ensures customer service requirements are met
• Includes the possibility of being on-call at night or on weekends, as required
• Generates new business with new and existing customers
• Identifies cost-saving opportunities for customers; submits and obtains approval forcost reductions
• Establishes pricing parameters for customers to ensure proper execution and profitability
• Adheres to contract prices
• Retains ability to place orders without approval for orders up to 5,000 per line and $10,000 per purchase order
• Helps resolve accounts receivable issues
• Manages inventory for consignment customers by counting and maintaining appropriate product levels
• Ensures compliance with customer technical requirements
• On site, helps solve problems with customers' machinery and offers the best solution
• Ensures that technical requirements are met; acts as technical advisor to senior and customer service representatives
• Keeps abreast of new technologies and product offerings
• Interacts regularly face-to-face with customers to foster good relations and maintain customer satisfaction; may handle customer returns
• Works closely with senior customer service representatives and customer servicecustomer service representatives to ensure that customer requirements are met
• Interacts with divisional sales manager on corporate accounts and sales initiatives.
• Collaborates with specialists in the division's technical assistance group, as required
• Maintains appropriate relationships with key suppliers

QUALIFICATIONS :

• Reliability, organizational skills and attention to detail required
• Industrial experience required
• Sales experience required
• Requires knowledge of supply chain systems
• Good driving record required; average computer skills, including internal and external communication; spreadsheet creation and modification, and use of business systems and research skills to find products on the Internet are required.
• Education: high school or equivalent.